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Taxi order 0120-818-229

Frequently Asked Questions

Please check before booking.

About Sightseeing

QDo you have a sightseeing plan?

There are many sightseeing plans chosen by the “hospitality driver” and standard sightseeing plans.
Plan list

QCan drivers offer the tour guide service as well?

We select one of our Omotenashi (hospitality) Drivers well versed in the history, culture, and entertainment spots around the northern foot of Mt. Fuji to guide you. As the number of Omotenashi Drivers is limited, we recommend advance booking.

QCan we create our original itinerary?

Based on your preferences, we propose courses that best suits you.

Vehicle information

QHow many choices do you have with your vehicles' riding capacity?

○Medium-sized vehicles can ride up to 4 to 6 people. (The 6-seater is a minivan type.)
○Jumbo-sized vehicles can ride up to 9 people.

QDo you have welfare vehicles?

We do not have welfare vehicle, but we have universal design taxis that you can get on the vehicle while on your wheelchair.
Please contact us if you wish.

About taxi drivers

QCan we choose our driver?

You can appoint a driver of your preference. However, he/she may not be available depending on their shift.

Other questions

QCan we book in advance?

Booking is available from one month prior to the travel date.

QCan we cancel our booking?

Please contact us for cancellation at least 24 hours before the pickup time. After that, you will be charged with cancellation fee.

Fuji five lakes-area Dispatch center

+81-555-22-1800
0120-818-229

Tsuru-area Dispatch center

+81-554-43-2800
0120-889-229

Otsuki-area Dispatch center

+81-554-22-2516
0120-154-229